Legal notice

Vinelora — Legal Notice

Version 3.1 — In effect since September 4, 2026

Site operator

This website, vinelora.shop, is operated by ALVERON WINE MERCHANTS LTD, trading as Vinelora.

Company details

Legal name: ALVERON WINE MERCHANTS LTD
Trading name: Vinelora
Company number: 17305620
Company type: Private company limited by shares
Place of registration: England and Wales
Registered office: THE DUKE, 2 UPPER VILLAGE ROAD, SUNNINGHILL, ASCOT, SL5 7AG, UNITED KINGDOM

What we sell

Vinelora is an online retailer specialising in wine storage products, including wine racks, cellar systems, wine wall displays, and related eligible products and components.

Markets served

We currently sell and ship eligible products to customers in the United States, Canada, and selected European countries available at checkout.

Fulfilment

Orders may be fulfilled from different locations depending on the customer's delivery destination and product availability.

United States and Canada: orders are normally fulfilled through our United States fulfilment operation in Sweetwater, Tennessee.
Selected European destinations: orders are normally fulfilled through our United Kingdom fulfilment operation.

Contact information

Vinelora
Operated by ALVERON WINE MERCHANTS LTD
Company No. 17305620
THE DUKE, 2 UPPER VILLAGE ROAD
SUNNINGHILL
ASCOT
SL5 7AG
UNITED KINGDOM

Email: support@vinelora.shop
Phone: +44 20 8871 9771

Additional customer service and returns information is available on our Contact Information page.

Our policies

Site content and intellectual property

The Vinelora name, original Vinelora-created written content, website presentation, and other original materials are owned by ALVERON WINE MERCHANTS LTD or used under applicable licence.

Third-party manufacturer names, trademarks, product names, specifications, product images, and other third-party intellectual property remain the property of their respective owners and may be used for legitimate product identification and retail presentation.

Product information

We aim to keep product descriptions, dimensions, specifications, materials, finishes, prices, availability, images, and variant information accurate and current.

Product appearance or specifications may vary slightly because of lighting, display settings, natural material variation, manufacturing revisions, configuration, or other reasonable differences.

The information displayed for the selected product or variant at the time of purchase forms part of the order.

Website availability

We take reasonable steps to keep vinelora.shop available and accurate. Temporary interruptions, technical errors, maintenance, or service-provider disruptions may occasionally occur.

We may correct errors, update information, or perform website maintenance where reasonably necessary.